Privacy Policy

Effective Date:

1. Introduction

Welcome to Joyvia!

When you use the Service, we process your Personal Data and other information. "Personal Data" means any data that allows us (regardless, whether we do this or not) to identify you (also "User") as a natural person.

BY USING THE SERVICE, you consent to the collection and use of the Personal Data and other information as outlined in this Privacy Policy & YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 18 YEARS OF AGE. If you do not agree, or are unable to make this promise, you must not use the Service.

This Privacy Policy is incorporated by reference into the Joyvia's Terms of Service. Please read this Privacy Policy carefully, and if you have any questions, feel free to contact us at attagit1639@gmail.com.

2. Categories of personal data we collect

We collect data you give us voluntarily (for example, when you send us an email). We also may collect data automatically (for example, your IP address).

2.1 Data you provide us

Information that you provide us with when setting up your profile; including but not limited to registration data, account settings and content that you add to your profile such as your email address, username, telephone number, photos (including those which have been deleted from your profile) and other media files, information about your interests and activities, your gender and age and other personal characteristics and demographic information. When you choose to connect your social media account to your Service profile, we collect certain Personal Data from that social media website. Information may also be provided by corresponding with us (by email, for instance), when you report a problem with the Service etc.

2.2 Data that we generate from your use of the Service

For example: data regarding the pages you visit, your interaction with other users, posts you share and data regarding the use of the Service functionality.

2.3 Data we collect automatically

Data about how you found us We collect data about your referring app or URL (that is, the app or place on the Web where you were when you tapped on our ad).

Device and Location data. We collect data from your mobile device. Examples of such data include: language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and Facebook ID.

Usage data We record how you interact with our Service. For example, we log your taps on certain areas of the interface, the features, and content you interact with, how often you use the App, how long you are in the app and your subscription orders.

Advertising IDs We collect your Apple Identifier for Advertising (“IDFA”) or Google Advertising ID (“AAID”) (depending on the operating system of your device). You can typically reset these numbers through the settings of your device’s operating system (but we do not control this).

Joyvia may also collect and gather non-personally identifiable information, such as certain profile information including country of residence and preferences.

Joyvia allows you to share text messages, photos, screenshots, videos and other communications in the Joyvia application with other users, and if you choose to do so your text messages, photos, screenshots, videos and other communications will be stored on our servers. In addition, if you choose to share these items with other Joyvia users, we may not be able to remove them from our servers or make them unavailable to anyone you have shared them with. Sending and sharing text messages, photos, screenshots, videos or other communications in the Joyvia application is your decision. By choosing to share that information, you should understand that you may no longer be able to control how that information is used and that it may become publicly available (depending in part on your actions or the actions of others with whom you have shared the information). Joyvia is not responsible for any use or misuse of information you share.

We also collect error-reporting information if the Service crashes or hangs up so that we can investigate the error and improve the stability of the Service for future releases. In general these reports do not contain personally identifiable information, or only incidentally. As part of these error reports, we receive information about the type and version of your device, the device identifier, the time the error occurred, the feature being used and the state of the application when the error occurred. We do not use this information for any purpose other than investigating and fixing the error.

3. For what purpose do we use your personal data?

We collect your Personal Data and other information to give every User of the Service a safe, optimal and personal user experience. We may use information that we collect for the following purposes:

The publication of your user profile. We process your data in a unique user profile that will be visible for other users, visitors of the platform and users of some search engines.

The improvement of platform functionality by analysis and interpretation of user statistics. We are happy to make use of new techniques to improve and renew our products and services.

Advertising. Advertising allows us to provide you the rich content available on the Service. Some of our ads are based on the content of pages you are viewing elsewhere on the internet (i.e. online behavioral advertising). We believe that such tailored ads are more relevant to you and, therefore, more desirable.We and our partners, including Facebook and Google, use your personal data to tailor ads and possibly even show them to you at the relevant time.

The detection of, and protection against fraud, errors and/or criminal behavior and breaches of our code of conduct. This is necessary in order to be able to offer a secure and a high-performance platform. Although we do not usually read or monitor the messages sent or received by you via the Service, we reserve the right to access and view such messages to detect any fraud or other illegal and undesirable user behavior, perform background checks on users or take any legally required actions. For instance, that may happen if we receive numerous complaints from the users on the content of the messages received from you.

4. Is my personal data shared with third parties?

Other than as set forth in this Privacy Policy, we will not share your Personal Data with third parties unless you have given us permission to do so.

Notwithstanding anything in this Privacy Policy to the contrary, you understand and agree that Joyvia may, in good faith, access, preserve, and disclose any information we have collected about you or that you have submitted:

In response to subpoenas, court orders, or legal process, or to establish, protect, or exercise our legal rights or defend against legal claims.

To protect the rights and property of Joyvia, its affiliates, or the public.

If we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the safety of any person.

To our parent company, subsidiaries, joint ventures, or other companies under common control with Joyvia (in which case we will require such entities to honor this Privacy Policy).

If Joyvia is acquired by or merged with another entity (in which case we will require such entity to assume our obligations under this Privacy Policy).

Joyvia may forward any counter notification that you submit pursuant to Terms of Service, and any related communications, to third parties.

As we develop our business, we may buy or sell assets or business offerings. Customers’ information is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

We may anonymize or aggregate data collected through the Service and use and disclose it for any purpose.

5. What are my rights as a data subject?

Every User can be assured that we will process his or her personal data in a fair and lawful manner. We guarantee the following:

Your personal data will only be processed for expressly stated and legitimate purposes.

Processing of personal data will always be sufficient, proportionate and never excessive.

We will never store your personal data longer than is strictly necessary.

We have taken sufficient technical and organizational measures to guarantee safe processing of your personal data. These measures are consistent with the nature of the personal data and proportionate to the potential severity of the risk.

Every User has the following rights:

Right to object: Each User can oppose to the processing of Personal Data when there are sufficient legitimate and serious grounds relating to his or her particular situation. The User may at any time, free of charge and without further ado, oppose the proposed processing of Personal Data if the data was obtained for the purpose of direct marketing.

Right to access: Each User has the right of access to all information regarding the processing of his or her Personal Data.

Right to correct and delete: Each User can, at any time, ask for a correction or deletion of his or her personal data. You may update or correct the profile information that you have provided to Joyvia or deactivate your profile by editing your account settings or by sending an email to attagit1639@gmail.com. Joyvia may retain certain information *for a reasonable period of time to comply* with our legal obligations or for legitimate business purposes, such as to resolve disputes and enforce our legal rights.

6. Contact Information

If you have questions or concerns regarding this Privacy Policy, please feel free to contact us by Email: attagit1639@gmail.com

7. Third-Party SDKs

When you use our products or services, certain information may be collected by third-party SDKs. This information can include, but is not limited to, device identifiers, usage data, and network information.

We employ Bugly for aiding in the resolution of crash issues, as well as for the analysis and precise identification of the underlying problem. Some data collected, such as Device ID and UID, along with performance crash logs, will be uploaded to https://android.bugly.qq.com as part of this process. For insights into its privacy policy, kindly consult https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56.

8. Third-party websites

The Service may contain links to websites operated and maintained by third parties over which we have no control. Privacy policies on such linked websites may be different from our Privacy Policy. You access such linked websites at your own risk. Similarly, the Service may be accessed and used from third-party websites that we do not control. We have no control over the privacy policies of such third-party websites and you access such third-party websites at your own risk.

9. Security. Monitoring

We incorporate commercially reasonable safeguards to help protect and secure your Personal Data. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us, and you use the Service and provide us with your information at your own risk.

To help protect you and others, we may monitor your use of the Service and use your Personal Data and/or other information we collect in order to: identify fraudulent activities and transactions; prevent abuse of and investigate and/or prosecute potential threats to or misuse of the Service; ensure compliance with the Terms of Service and this Privacy Policy; investigate violations of or enforce these agreements; and protect the rights and property of you, Joyvia, its partners and other customers. This security monitoring may result in the collection, recording, and analysis of online activity or communications through the Service. If you do not consent to these conditions, you must discontinue your use of the Service.

10. Account Deletion

If you wish to delete your Joyvia account, you can do so at any time through the app. To delete your account, go to Me > Settings > Delete Account. Please note that account deletion is permanent and will result in the loss of all your data, including messages, profile information, and any content you have shared. Once deleted, your account cannot be recovered. We recommend that you download any important data before proceeding.

11. Data retention

We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Service to you), which includes (but is not limited to) the period during which you have an account with the App. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

12. International Data Transfer

Joyvia operates globally, which means your personal data may be transferred to, stored, or processed in countries outside of your country of residence, including countries that may not offer the same level of data protection. We take appropriate measures to ensure that such transfers comply with applicable data protection laws. These measures may include using standard contractual clauses approved by regulatory authorities or relying on other lawful mechanisms. By using Joyvia, you acknowledge and agree to the transfer of your information to jurisdictions outside of your home country.

13. Miscellaneous

The completion of your registration contains an explicit acceptance of the processing of your Personal Data and other information as outlined in this Privacy Policy.

Given the fact that technology will always innovate, we cannot estimate what the future functionalities of our Service will be. Therefore, your consent will also apply to the processing of your Personal Data and other information by new technologies and techniques, which fall within the original purpose of our Service.

We will occasionally update this Privacy Policy. We recommend that you check our Service from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies. If our practices change regarding previously collected Personal Data in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.

In case of an acquisition or sale of our company, all the rights and obligations deriving from this Privacy Policy will be transferred to the new owner. If the new owner changes the Privacy Policy substantially, he will provide the users with all the necessary information regarding those changes.